Frequently Asked Questions

 No, a credit account is not required to rent equipment. Equipment can be rented with a valid driver's license and credit card. A deposit will be held on the credit card, in accordance with terms of our rental contract. If you prefer to use an account, please see the 'Resources' section of our website to download and submit a credit application. .

The Rental Protection and Maintenance Plan (RPM), sometimes referred to as Damage Waiver, is a plan that protects you against additional costs for certain damages to the rental equipment. RPM is mandatory unless a certificate of insurance with 'Rental Equipment Solutions, Inc.' as the loss payee is on file prior to the transaction. Note that RPM is NOT Insurance. For more details please see the 'Resources' section of our website for the Rental Protection & Maintenance plan details and rental contract terms.

Your rental contract will include a return date and time based on the initial rental period. Need to keep the equipment longer? No worries, just give us a call to extend your rental. Equipment can be rented in daily, weekly, or monthly increments. This period refers to the time in which the equipment needs to be returned, and NOT the equipment usage. For example: a daily rental would give a customer a 24-hour period with the equipment and 8 hours of usage on the meter (a standard 8-hour work day). Additional charges will apply for additional usages hours.

If your organization is exempt from sales tax, please submit your tax exemption prior to your rental. For your convenience, the standard Michigan Sales Tax exemption form can be found in the 'resources' section of our website.